Returns & Exchanges

At Achha Foods, we prioritize the freshness and quality of our products; however, due to the perishable nature of food items, we only accept returns for products that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim and ensure a swift resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team at [email protected] with your order number and clear photos of the damaged or incorrect items.

• 2.
  Verification Process

  Our quality assurance team will review your request within 48 hours to verify the issue and confirm eligibility for a refund or replacement.

• 3.
  Package Preparation

  If a return is requested by our team, please place the items back in their original packaging to maintain safety and hygiene standards during transit.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method within 5-7 business days.